Locker, Kitty O. Business communication : building critical skills / Kitty O. Locker, Stephen Kyo Kaczmarek. - 6th ed. - Boston, Mass. : McGraw-Hill/Irwin, 2014. - xxxvii, 549 p. ISBN: 1259060670: Subjects--Topical Terms: Business communication. LC Class. No.: HF5718 / .L63 2014 c.1