TY  - BOOK
AU  - Williams, John A.
AU  - Uysal, Muzaffer.
TI  - Current issues and development in hospitality and tourism satisfaction
SN  - 0789024330
AV  - TX911 .C87 2003 C.1
PY  - 2003///
CY  - New York
PB  - Routledge 
KW  - Hospitality industry
ER  -