TY  - BOOK
AU  - Besterfield,Dale H....[et al].
TI  - Total quality management
SN  - 9353066314
AV  - HD62.15 .T68 2019 c. 1
PY  - 2019///
CY  - India
PB  - Pearson education 
KW  - Total quality management
N1  - Includes bibliographical references (p. 527-528) and index
ER  -