TY  - BOOK
AU  - Kotter, John P.
AU  - Cohen, Dan S.
TI  - The heart of change: Real-life stories of how people change their organizations
SN  - 1422187333
AV  - HD58.8 .K68 2012 C.1
PY  - 2012///
CY  - Boston
PB  - Harvard Business Review press
KW  - Organizational change
ER  -