Hayes, John, 1943-. The Theory and practice of change management / John Hayes. - 2nd ed. - Houndmills, Basingstoke, Hampshire ; New York : Palgrave Macmillan, 2007. - xxii, 401 p. ISBN: 1403992987 : Subjects--Topical Terms: Organizational change.Organizational effectiveness. LC Class. No.: HD58.8 / .H39 2007