TY - BOOK AU - Certo,Samuel C. TI - Modern management: diversity, quality, ethics & the global environment SN - 0130133078 : AV - HD31 .C47 2000 PY - 2000/// CY - Upper Saddle River, N.J. PB - Prentice Hall KW - Management KW - Industrial management N1 - Includes bibliographical references (p. 561-578) and indexes ER -