Russell, Roberta S. Operations management : multimedia version / Roberta S. Russell, Bernard W. Taylor III. - 3rd ed. - Upper Saddle River, NJ : Prentice Hall, 2000. - xxiv, 868 p. : col. ill. ; 26 cm. Includes bibliographical references and index. ISBN: 0130130923 : Subjects--Topical Terms: Production management.Quality control. LC Class. No.: TS155 / .R87 2000