TY - BOOK AU - Evans,James R. AU - Lindsay,William M. TI - The Management and control of quality SN - 0538882425 : AV - TS156 .E93 1999 PY - 1999/// CY - Cincinnati, Ohio PB - South-Western KW - Quality control KW - Total quality management KW - Quality assurance N1 - Includes bibliographical references and index ER -