TY  - BOOK
AU  - Dugger,Jim
TI  - Business letters for busy people: time-saving, ready-to-use letters for any occasion 
SN  - 8172247176 :
PY  - 1999///
CY  - Mumbai
PB  - Jaico
KW  - Commercial correspondence
KW  - Handbooks, manuals, etc
ER  -