Smith, Bob. <br/><br/>
Fire up your communication skills :  get people to listen, understand, and give you what you want / 
Bob Smith. 
 - New Delhi :  Viva,  2005. 
 - 315  p. 
<br/><br/><label>ISBN: </label>8130900351 :  KES 885 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Conversation.<br/>Communication.