Performance measurement :  building, theory, improvingpractice / 
edited by Patricia de Lancer Julnes and Marc Holzer. 
 - 1st  ed. 
 - New Delhi :  PHI Learning,  2008. 
 - xii, 195  p. 
<br/><br/><label>ISBN: </label>8120337466 : 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Government productivity--United States.<br/>Public administration--United States.<br/>Performance--Management.