TY  - BOOK
AU  - Adler,Ronald B.
AU  - Elmhorst,Jeanne Marquardt
TI  - Communicating at work: principles and practice for business and the professions 
SN  - 0073511889 :
PY  - 2008///
CY  - Boston
PB  - McGraw-Hill
KW  - Business communication
KW  - Interpersonal communication
ER  -