TY  - BOOK
AU  - Allen,Gemmy S.
AU  - Plunkett,Warren R.
AU  - Attner,Raymond F.
TI  - Management: an approach to customer expectations 
SN  - 0538480556 :
PY  - 2013///
CY  - London
PB  - Cengage
KW  - Management
ER  -