TY  - BOOK
AU  - Haksever, Cengiz
AU  - Render,Barry
TI  - Service and operations management
SN  - 9813209442
AV  - HD9980.5 .H35 2018 c. 1
PY  - 2018///
CY  - New Jersey
PB  - World Scientific
KW  - Service industries
KW  - Management
N1  - Includes bibliographical references and index
ER  -