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	1.	Services marketing : people, technology, strategy / Christopher Lovelock, Jochen Wirtz. by Lovelock, Christopher Wirtz, Jochen Edition: 5th ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Upper Saddle River, NJ : Prentice Hall, c2004 Availability: Items available for loan: Kabarak, Main Campus (3)Collection, call number: HD9980.5 .L68 2004 c. 1, ... Kabarak, Nakuru City Campus (2)Collection, call number: HD9980.5 .L68 2004 c. 2, ... Place hold Add to cart (remove)
	2.	Services marketing : integrating customer focus / Valarie A. Zeithaml, Mary Jo Bitner. by Zeithaml, Valarie A Bitner, Mary Jo Edition: 3rd ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston : Irwin/McGraw-Hill, 2003 Availability: Items available for loan: Kabarak, Main Campus (3)Collection, call number: HD9980.5 .Z45 2003 c.1, ... Kabarak, Nakuru City Campus (1)Collection, call number: HD9980.5 .Z45 2003. Place hold Add to cart (remove)
	3.	No cover image available Services marketing : people, technology, strategy / Christopher Lovelock and Jochen Wirtz, Jayanta Chatterjee. by Lovelock, Christopher Wirtz, Jochen Chatterjee, Jayanta Edition: 7th ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi : Pearson, 2011 Availability: Items available for loan: Kabarak, Main Campus (3)Collection, call number: HF5415.13 .L68 2011 c. 1, ... Not available: Kabarak, Nakuru City Campus: In transit (1). Place hold Add to cart (remove)
	4.	Managing services marketing : text and readings / John E. G. Bateson, K. Douglas Hoffman. by Bateson, John E Hoffman, K. Douglas Edition: 4th ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Fort Worth : Dryden Press, c1999 Availability: Items available for loan: Kabarak, Main Campus (1)Collection, call number: HD9980.5 .B38 1999 C.1. Place hold Add to cart (remove)
	5.	Squeezing a new service into a crowded market / Dennis J. Cahill. by Cahill, Dennis J Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : The Haworth Press, 1994 Availability: Items available for loan: Kabarak, Main Campus (2)Collection, call number: HD9980.5 .C34 1994 C.1, ... Place hold Add to cart (remove)
	6.	Services, marketing and management. by Gilmore, Audrey Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi : Response Books, 2003 Availability: Items available for loan: Kabarak, Main Campus (3)Collection, call number: HD9980.5 .G55 c. 1, ... Place hold Add to cart (remove)
	7.	Services marketing / David L. Kurtz, Kenneth E. Clow. by Kurtz, David L Clow, Kenneth E Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : John Wiley & Sons, c1998 Availability: Items available for loan: Kabarak, Main Campus (3)Collection, call number: HD9980.5 .K87, ... Place hold Add to cart (remove)
	8.	The Essence of services marketing / Adrian Payne. by Payne, Adrian Series: The Essence of management series Material type: Text; Format: print ; Literary form: Not fiction Publication details: Harlow, England : Prentice Hall, c1993 Availability: Items available for loan: Kabarak, Main Campus (1)Collection, call number: HD9980.5 .P39 C.1. Place hold Add to cart (remove)
	9.	Marketing your service business. by Ruskin-Brown, Ian Material type: Text; Format: print ; Literary form: Not fiction Publication details: London : Thorogood, 2005 Availability: Items available for loan: Kabarak, Main Campus (1)Collection, call number: HD9980.5 .R87 C.1. Place hold Add to cart (remove)
	10.	Services marketing : a strategic approach / Karen P. Goncalves. by Goncalves, Karen P Material type: Text; Format: print ; Literary form: Not fiction Publication details: Upper Saddle River, NJ : Prentice Hall, c1998 Availability: Items available for loan: Kabarak, Main Campus (1)Collection, call number: HD9981.5 .G66 c.1. Place hold Add to cart (remove)
	11.	Interactive services marketing / Raymond P. Fisk, Stephen J. Grove, Joby John. by Fisk, Raymond P Grove, Stephen J John, Joby Edition: 3rd ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston : Houghton Mifflin, 2008 Availability: Items available for loan: Kabarak, Main Campus (1)Collection, call number: HD9980.5 .F57 2008 c. 1. Place hold Add to cart (remove)
	12.	No cover image available Services marketing : integrating customer focus / Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler. by Zeithaml, Valarie A Bitner, Mary Jo Gremler, Dwayne D Edition: 6th ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : McGraw-Hill, 2013 Availability: Items available for loan: Kabarak, Main Campus (1)Collection, call number: HD9980.5 .Z45 2013 c. 1. Place hold Add to cart (remove)
	13.	Services marketing : people, technology, strategy / Christopher Lovelock and Jochen Wirtz. by Lovelock, Christopher Wirtz, Jochen Edition: 6th ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Jersey : Pearson, 2007 Availability: Items available for loan: Kabarak, Main Campus (1)Collection, call number: HF5415.13 .L68 2007. Place hold Add to cart (remove)
	14.	No cover image available Principles of services marketing / Adrian Palmer. by Palmer, Adrian Edition: 6th ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: London : McGraw-Hill, 2011 Availability: Items available for loan: Kabarak, Nakuru City Campus (1)Collection, call number: HF5415.13 .P35 2011 c. 1. Place hold Add to cart (remove)
	15.	No cover image available Services marketing / K. Rama Mohana Rao by Rao, K. Rama Mohana Material type: Text; Format: print ; Literary form: Not fiction Publication details: India Dorling Kindersley 2011 Availability: Items available for loan: Kabarak, Main Campus (3)Collection, call number: HD9980.5 .R36 2011 c. 1, ... Place hold Add to cart (remove)
	16.	No cover image available Principles of services marketing / Adrian Palmer. by Palmer, Adrian Edition: 7th ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: London : McGraw-Hill, 2014 Availability: Items available for loan: Kabarak, Main Campus (1)Collection, call number: HF5415.13 .P35 2014 c. 1. Kabarak, Nakuru City Campus (1)Collection, call number: HF5415.13 .P35 2014 c. 1. Place hold Add to cart (remove)

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