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	1.	Customer relationship management : emerging concepts, tools and applications / editors, Jagdish N Sheth, Atul Parvatiyar, G Shainesh. by Sheth, Jagdish N Parvatiyar, Atul Shinesh, G Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi : Tata McGraw-Hill, 2001 Availability: Items available for loan: Kabarak, Main Campus (1)Collection, call number: HF5415.5 .C87 2001 c.1. Place hold Add to cart (remove)
	2.	Customer behavior a managerial perspective Jgdish N. Sheth, Banwari Mittal by Sheth, Jagdish N Mittal, Banwari Edition: 2nd ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Australia Thomson South-Western 2004 Availability: Items available for loan: Kabarak, Main Campus (3)Collection, call number: HF5415.32 .S34 2004 c. 1, ... Kabarak, Nakuru City Campus (2)Collection, call number: HF5415.32 .S34 2004 c. 1, ... Place hold Add to cart (remove)

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