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Service operations management : improving service delivery / Robert Johnston and Graham Clark.

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Material type: Text

TextPublication details: Harlow, England : Prentice Hall, 2008.Edition: 3rd edDescription: xvi, 533 pISBN:

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Holdings
Item type	Current library	Call number	Status	Date due	Barcode
General Collection	Kabarak, Nakuru City Campus	HD9980.5 .J64 2008 c. 1 (Browse shelf(Opens below))	Available		23716

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