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| 001 | 0000024948 | ||
| 005 | 20151217152307.0 | ||
| 008 | 140401s xx 000 0 eng d | ||
| 020 | _a0071379541 : | ||
| 040 |
_aKABU _cKABU |
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| 100 | 1 |
_aAnderson, Kristin. _@0000185278 |
|
| 245 | 1 | 0 |
_aCustomer relationship management / _cKristin Anderson, Carol Kerr. |
| 260 |
_aNew York : _bMcGraw-Hill, _c2002. |
||
| 300 | _axii, 164 p. | ||
| 650 | 0 |
_aCustomer relations. _@0000151559 |
|
| 700 | 1 |
_aKerr, Carol. _@0000185279 |
|
| 852 | 1 | _9p3950 KES | |
| 908 | _a140401 | ||
| 950 | _@1 | ||
| 999 |
_c10434 _d10434 |
||