000 00766cam a22002292 4500
001 0000001844
005 20151217145726.0
008 070328s xx 000 0 eng d
020 _a8178082705 :
_cKES 1,035
040 _aKABU
_cKABU
050 0 _aHD62.15
_b.T68 1999
245 1 0 _aTotal quality management /
_cDale H. Besterfield ... [et al.]
250 _a2nd ed.
260 _aPatparganj, Delhi :
_bPearson education (Singapore),
_cc1999.
300 _ax, 533 p. :
_bill. ;
_c25 cm.
504 _aIncludes bibliographical references (p. 527-528) and index.
650 0 _aTotal quality management.
_@0000150880
700 1 _aBesterfield, Dale H.
_@0000150886
908 _a070328
950 _@1
999 _c1946
_d1946