Customer satisfaction in five star hotels using servqual model a case study of Sarova hotels Roselyne Nanjala Simiyu
Material type:
TextPublication details: Nakuru, Kenya Kabarak university 2014Edition: 1st edDescription: xi, 55 p. CD-ROMLOC classification: - HF5415.5 .S56 2014 c. 1
| Cover image | Item type | Current library | Home library | Collection | Shelving location | Call number | Materials specified | Vol info | URL | Copy number | Status | Notes | Date due | Barcode | Item holds | Item hold queue priority | Course reserves | |
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Thesis, Dissertation and Projecs
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Kabarak, Nakuru City Campus | HF5415.5 .S56 2014 c. 1 (Browse shelf(Opens below)) | c. 1 | Available | 018099 |
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